The importance of IT repairs Services and the Tasks performed.
We hope you know customer service of any organisation, we all have dealt with them at one point or the other in our life. When our phone shows excess billing amount, you call them up, when your TV doesn’t work, you invite them to repair. So these IT repair service folks are working 24*7 to see that any electronic gadget that you buy, any services you take from their company remains good, up and running.
When you have any device, servicing is very important. As an amateur, you can’t know each and every bit of everything, so specialised care is very much required. We are going to talk about the software IT repair services all through this page, and you will see how critical is their job and your perception about them will change.
Support for your OS
Without OS, your computer is actually just a gadget to look at. So, this OS is responsible for a complete holding of other software’s and responsible for the work computer does. It serves as a base to the computer functionalities. And this service is never handled by a regular IT Tech support. It needs further knowledge, if not thorough at least bit higher than usual about the type of OS, its version, up gradations till date and the upgraded version which fits your system better. Since OS forms the base, any sudden and haste changes will have an impact to the data. Visit on http://www.cccit.co.uk/ for more info.
Now all these are for your PC, as just a single user. Imagine the organisation which houses hundreds of computers, all connected, holding data of so many things; think of servers which host these computers as clients or serving PC’s. and can you think of remotely located servers which are critical in nature and their maintenance and repair, all this to be done sometimes without shutting down the system or at large closing them for a very minimal period? They all need special attention and careful work. So, these IT repair folks have the job of performing timely health check-ups to the system, be it a server in production or in support.
In Up gradation of Software and license renewal
When the system becomes large, we are talking about the organisations, especially IT organisations, timely up gradation of software. Consider the application used for billing by many companies; it needs to be checked at right intervals to avoid any discrepancies. The application is again nothing but software coded with extra features and functionality to perform the assigned task. Now we live in an era where a computer is replaced by mobile in many circumstances, mainly the banking apps where money is involved.
Each software; may be a collection of few like Office Suite, or single like our Photoshop are developed by companies and they provide support to their work. Thissoftware need timely up gradation, while one team takes care of writing code to upgrade them, another team-the It repair team prepares to support the change and keep up the clients application. And they also take care of any license renewal required for these apps, in a timely manner, so as to keep your business always on.
Virus and Malware protection
As we talk about the larger picture , chances for viruses, malwares and other threats to the system are more and they cause damage to the application, data and system if not treated correctly. When you already have the work of supporting other clients business, which supports you and your PC? Well, that s the IT repairs guy/girl. The same happens at your client end and other places too. They protect your system from any virus threat, by updating your Anti-virus software, changing them if needed and clearing your system of any such threat causing elements. They in turn protect your data- which is the most precious part in the IT.
Support to the Support folks
As we said, when you care for others applications, which do care for your system! This IT repair people are the ones responsible for entire hardware and software support of that organisation, be it small or large, be it an IT sector or non-IT sector, like the medicine, clothing or groceries. They take care of the systems, data and networking related issues of that particular organisation.